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iTek Solutions

KitKat

Service - App

SRSPL has registered office in Mumbai and Branches at Pune and Delhi. SRSPL service the complete ambit of IT products in more than 250 cities and 500 clients in India. The vision for Silicon Rental Solution Pvt Ltd is to offer technical expertise and solutions to organizations and adhere to their interests and emerge as the most trusted and outsourced IT solutions providing company.

The Service App is designed to channelize service calls from clients to the Company’s Technical and Service Department to minimize response time .. Advantage of APP will be
1. As we provide services more than 250 cities, service calls/response time/efficiency/solutions provided etc will be monitored at a single source.
2 With the above information and proper Man management, Service quality and efficiency will improve by cutting response time to solve the problem. 
3. SRSPL will have MIS data of service levels/technicians/solutions provided, to improve efficiency in future by obtaining Customer/product/service related information.


Silicon Service

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